Reecenben Studio Service Terms

Effective date: October 3, 2026

These Service Terms ("Terms") govern every order placed with Reecenben Studio at studio.reecenben.com. Reecenben Studio is a service of Reecenben, Inc., a Delaware corporation with its office at 300 Creek View Road, Suite 209, Newark, Delaware 19711, USA ("Reecenben," "we," "us"). "You" means the person or business that places the order. By paying for a package or signing an advisory order, you agree to these Terms, our Refund Policy and our Professional Services Disclaimer, which are part of these Terms.

1. Who we work with

Our services are for businesses and professionals. You must be at least 18 years old and able to enter into a binding contract. If you order on behalf of a company, you confirm that you are authorized to bind that company.

2. Packages and scope

Each package is a fixed scope at a fixed price. Anything not listed in a package is outside its scope.

Branded documents

• Investor One-Pager ($197). One-page branded summary of your business, built with your logo and colors, delivered as a print-ready PDF and a web-ready PDF. Includes one revision round. Delivery within 48 hours.
• Pitch Deck ($597). 10 to 12 designed slides telling an investor or sales story, delivered as an editable file and a PDF export. Includes one revision round. Delivery within 4 days.
• Business Plan ($497). A 6 to 10 page business plan memo with a financial summary, formatted for lenders or investors. Includes one revision round. Delivery within 5 days.

Lead funnels

• Starter Funnel ($997). One landing page, one lead capture form, a 3-email follow-up sequence, and installation of one tracking pixel that you provide. Includes one revision round. Delivery within 5 days.
• Pro Funnel ($2,497). A multi-step funnel, a 5-email nurture sequence, integration with one CRM or email platform you already use (such as Klaviyo), and A/B testing of headline variants. Includes one revision round. Delivery within 10 days.
• Launch Stack ($1,497). One Pitch Deck and one Starter Funnel, each with the scope described above. The two components are built in parallel and delivered within 5 days.

Advisory

Advisory engagements (Feasibility Screen at $4,500, Capital Package at $13,500, Financial Model at $19,500, and the Full Programme of all three at $32,500) begin with a call and are confirmed in a written order that we send you, which states the scope, deliverables, schedule and fee. These Terms apply to every advisory engagement. If a written order conflicts with these Terms, the written order controls for that engagement. Under the Full Programme, the Feasibility Screen fee is credited in full against the Financial Model if you commit to the Model within 30 days after the Feasibility Screen is delivered.

What packages do not include, unless we agree in writing: copywriting research beyond the information you provide, professional photography, paid stock media or font licenses, domain names, website hosting, email sending platforms, CRM or software subscriptions, paid advertising, ongoing maintenance, and legal, tax or regulatory review of your content.

3. Payment

Packages are paid 100% up front through Stripe at checkout. Advisory fees are paid as stated in the written order, and if the written order does not state a payment schedule, the full fee is due before work begins. Prices are in U.S. dollars and do not include any sales or use taxes that may apply. We do not see or store your full card number; Stripe processes payments under its own terms.

4. Timelines

• Delivery times start when we have received your payment, your completed intake form, and the materials the intake form asks for (such as your logo, brand colors, fonts, and business details).
• "Days" means business days, which are Monday through Friday, excluding U.S. federal holidays. "48 hours" means 48 hours counted on business days only.
• If we ask you a question that we need answered to continue, the clock pauses until you answer.
• Advisory schedules are stated in the written order.
• If we miss a package delivery time by more than 5 business days for reasons not caused by you, you may cancel and receive a full refund under our Refund Policy.

5. Revisions

• Each package includes one revision round. A revision round is one consolidated, written list of changes that you send us within 14 days after we deliver the first draft.
• Revisions are changes within the original scope, such as editing text, adjusting layout, swapping images you supply, or correcting details. A new concept, a new brand, additional pages, slides, emails or features, or a change in direction is new work.
• We complete a revision round within 3 business days after we receive your list.
• If you do not send a revision list within 14 days after delivery of the first draft, the deliverable is treated as accepted.
• Additional revision rounds and new work are available at a price we quote in writing before we start.

6. Your materials and responsibilities

• You will provide accurate information and materials and respond to our questions in a reasonable time.
• You confirm that you own or have permission to use everything you give us, including logos, images, fonts, text, data and trademarks, and that our use of them to build your deliverables will not infringe anyone's rights.
• You are responsible for the accuracy of every fact, number, projection and claim in your deliverables, including financial figures, traction and market statements. We format and present the information you give us; we do not audit or verify it.
• For funnels, you are responsible for the accounts and platforms the funnel runs on, for your own privacy policy and cookie or tracking disclosures, for collecting any consent that pixels or tracking require, and for following email marketing laws (including CAN-SPAM) when you send the email sequences we write.
• You must not ask us to create anything that is unlawful, deceptive, defamatory or that infringes another person's rights. We may decline or stop work on any such request.

7. Ownership and intellectual property

• Your materials stay yours. You give us a limited license to use them only to perform your order.
• Final deliverables. Once you have paid in full, we assign to you all of our rights in the final deliverables created specifically for you, including the final slides, documents, page designs and email copy.
• Our tools. We keep ownership of our pre-existing and general materials, including templates, layouts, code snippets, frameworks, methods and know-how. To the extent any of them appear in your final deliverables, we grant you a perpetual, worldwide, royalty-free, non-exclusive license to use them as part of those deliverables.
• Third-party assets. Fonts, stock images, icons and software from other providers are licensed under their own terms. Where a paid license is needed, we will tell you, and you are responsible for obtaining it.
• Drafts and unused concepts that you did not select remain ours.
• If you receive a refund, the assignment and license above do not take effect (or end, if they already took effect) and you must stop using and delete the deliverables.

8. Portfolio use

We may show the design of your final deliverables (for example, selected slides or page screenshots) in our portfolio, on our websites and in sales materials, and we may name you as a client. We will not publish your financial data, projections, investor names, deal terms or any information you mark as confidential, and we will blur or remove that information from any portfolio image. You can opt out of portfolio use at any time by emailing info@reecenben.com, and we will remove your work from our portfolio within 10 business days.

9. Confidentiality

We keep the non-public information you share with us confidential and use it only to perform your order. This does not apply to information that is public, that we already had, that we receive lawfully from someone else, or that we must disclose by law. Our team members and contractors who work on your order are bound by confidentiality obligations.

10. The "on-brand or money back" guarantee

The guarantee applies to the fixed-price packages in Section 2 (Investor One-Pager, Pitch Deck, Business Plan, Starter Funnel, Pro Funnel and Launch Stack). It does not apply to advisory engagements.

What we promise. The first draft we deliver will be (a) clearly on-brand and (b) ready to revise.

• On-brand means the draft uses the brand inputs you provided in your intake form: your logo as supplied, your brand colors, your fonts (or the closest available substitute if you did not provide a font file or license), your business name and details as given, and a tone that matches your stated brand voice.
• Ready to revise means the draft is complete: every component listed for the package is present, and there is no placeholder content except where you did not supply the information it needs.

How to claim. Email info@reecenben.com within 14 calendar days after we deliver the first draft, with the subject line "On-brand guarantee claim," your order email or Stripe receipt, and a short explanation of which part of the promise the draft does not meet. You may choose either a full refund or a free rebuild of the first draft.

What does not count. A claim does not qualify if it is based only on:

• personal taste about a draft that does use your brand inputs and includes every package component;
• problems caused by missing, late, inaccurate or low-quality materials you provided;
• a change to your brand, direction or requirements after you ordered;
• the business results of the deliverable, such as funding raised, meetings booked, leads, sales or conversion rates;
• outages, limits or changes of third-party platforms you chose; or
• a deliverable you have already put to use, for example by sending the deck to investors, publishing the page, or launching the email sequence.

What happens next. We respond to every claim within 5 business days. If the claim qualifies and you choose a refund, we refund the full price you paid for that package to your original payment method through Stripe, and you must stop using and delete the deliverables. One guarantee claim is available per order. For a Launch Stack, a claim about one component refunds that component's share of the bundle price, which is $561 for the Pitch Deck and $936 for the Starter Funnel, or the full $1,497 if both components qualify.

11. Cancellation by us

We may decline or cancel an order at any time before we start work, and we may stop work if you breach these Terms. If we cancel without cause, we refund the full amount you paid for the work we have not delivered.

12. Professional services disclaimer

Reecenben is not a broker-dealer, investment adviser, law firm or accounting firm. Investor memos, pitch decks, business plans and financial models are presentation and planning materials. They are not offers to sell or solicitations to buy securities and are not investment, legal, tax or accounting advice. Our full Professional Services Disclaimer is part of these Terms.

13. Warranties and disclaimers

We will perform our services with reasonable skill and care, consistent with the package description. Except for that promise and the guarantee in Section 10, the services and deliverables are provided "as is," and we disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement, to the fullest extent the law allows. We do not promise any business, fundraising, marketing or financial result.

14. Limitation of liability

To the fullest extent the law allows: (a) neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunity; and (b) our total liability for any claim relating to an order is limited to the amount you paid us for that order. These limits do not apply to a party's fraud, willful misconduct, or your obligations in Section 6 regarding materials you provide.

15. Indemnity

You will defend and hold Reecenben harmless from claims by third parties arising from the materials and information you provide, the content you approve, or your use of the deliverables, including any claim that your funnel or emails broke a marketing, privacy or securities law.

16. Independent contractor

We are an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment or agency relationship.

17. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Any dispute will be brought only in the state or federal courts located in New Castle County, Delaware, and both parties consent to the jurisdiction of those courts. Before filing a claim, each party agrees to try in good faith to resolve the dispute by email for at least 30 days.

18. General

These Terms, the Refund Policy, the Professional Services Disclaimer and any advisory written order are the entire agreement about your order. If any part is unenforceable, the rest remains in effect. A failure to enforce a right is not a waiver. You may not assign your order without our written consent. We may update these Terms for future orders by posting a new version with a new effective date; the version in effect when you paid applies to your order.

19. Contact

Reecenben Studio, Reecenben, Inc.
300 Creek View Road, Suite 209, Newark, Delaware 19711, USA
info@reecenben.com